Team, permissions & API

Manage your team

Add an employee, give them the right access, and remove it cleanly when they leave.

Last updated 22 September 2026 · More in Team, permissions & API

Everything in a workspace is visible to somebody or to nobody. Who decides that is the team page.

Where to find itCentral → Team.

Step by step

  1. Open Central → Team.
  2. Add the person with their name, e-mail and role.
  3. Give them a role rather than individual rights — see Roles and permissions.
  4. Tick Invite to the IDup app if you want chat, appointments, hours and push with them.
  5. When they leave, deactivate their access. Their work — tasks, tickets, time — stays where it is; only the access goes.

Your plan's limit

Each plan includes a number of employees: private Basic 1, Plus 3, Premium 5; Starter, Solo and Essential 5; Business, Team and Professional 20; Enterprise, Agency and Institutional 50. Extra users can be added on top rather than forcing a plan change.

Each company sees only its own people

In a workspace that belongs to one company, the team list is scoped to that company. So are the dropdowns that assign a task, a project, a ticket or a lead — you cannot assign work to somebody in another company by accident.

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