Connect your shop, automate invoicing and keep the books straight — IDup handles the back office of online retail so your day goes into products, traffic and customers instead of order admin.
Online retail is deceptively administrative. Every order produces an invoice, a payment, a booking, a customer record, possibly a return, and a tax treatment that depends on where the buyer lives. Multiply that by a good month and the back office quietly becomes the bottleneck — which is why so many shops grow revenue and lose margin at the same time.
IDup automates the whole chain. Orders from your shop become invoices and bookings automatically, payments reconcile themselves, returns and credit notes are handled properly rather than fudged, and stock movements, customers and conversations all land in one place. You see real margin per product and per channel — live, not after the accountant has caught up.
Shopify, WooCommerce and other shops connect directly, so orders, customers and payments flow into accounting, CRM and reporting without an export or a middleware subscription.
One dataset means the revenue in your dashboard, the entry in your books and the order in your shop are the same fact — not three numbers that need reconciling.
Revenue, margin, open items and cash across every channel on one screen, updated live.
Check orders, approve refunds and answer customers from your phone, wherever you are.
Supplier invoices and shipping receipts are read, coded and booked automatically with the document attached, so cost of goods stays accurate without data entry.
The AI chatbot answers customer questions on your shop around the clock, and drafts replies in the shared inbox so support scales without a bigger team.
Automatic reading, coding and matching of purchase invoices, receipts and payouts.
Order confirmations, invoices, reminders and review requests run themselves.
An order becomes an invoice, a payment, a booked entry and a customer record automatically — including returns, partial refunds, vouchers and multi-currency settlements.
Because nothing is re-typed, the numbers stay right even in the weeks where volume triples. Peak season stops being the period where your bookkeeping falls behind.
Customer data encrypted on secure servers worldwide, with permissions and full audit trail.
From a side project to several shops and marketplaces without changing systems.
Connect Shopify, WooCommerce and more. Orders, customers, payments and refunds sync into accounting, CRM and reporting without exports or manual imports.
Every order produces a compliant invoice in the customer’s language and currency, is booked to the right accounts and reconciles itself when the payout arrives.
See contribution per product, channel and period after fees, shipping and returns — instead of guessing from gross revenue.
Tax treatment per destination country handled on every order, with 20 currencies supported. IDup is software, not tax advisory.
IDup automates the routine — invoicing, booking, reconciliation, follow-ups — so your hours go into products, pricing and traffic.
In e-commerce, administrative work grows in direct proportion to orders. That is why a good month can feel worse than a bad one, and why so many shops hit a ceiling that has nothing to do with demand.
Automating the order chain breaks that link. Doubling orders no longer means doubling back-office hours, which is the difference between scaling and simply working more.
Revenue, margin, returns, open items and cash — per channel and per product, on desktop and mobile.
You can see which products actually make money after fees, shipping and returns, which channel is worth more advertising budget, and when cash will be tight because of a payout cycle.
Every figure drills down to the order and the document behind it, so a surprising number ends in an explanation rather than a suspicion.
Black Friday and Christmas expose whichever part of your operation is manual. Orders spike, refunds spike, supplier invoices spike — and the bookkeeping quietly slides two months behind while everyone concentrates on shipping.
The cost arrives later: VAT prepared from incomplete data, margin discovered in February, and a January spent reconstructing December.
IDup keeps the chain automatic exactly when volume is highest. Orders, invoices, payments, refunds and purchase invoices process themselves at any volume, so the busiest month is also fully booked — and you enter the new year knowing what the old one actually earned.
You don’t pay extra for the rest of the platform. The same login gives you accounting with AI receipt capture, invoicing and online payments, tax filing, annual statements and financial reports, a full CRM with leads, estimates, contracts and projects, a helpdesk, a client portal, employee and payroll management, permissions and multi-tenant workspaces.
It also gives you the growth layer most shop back-office tools don’t have: IDup AI as an assistant, an AI chatbot on your storefront, automated workflows, a social media agent, marketing campaigns and a shared inbox that brings WhatsApp, SMS, email and social messages next to the order they refer to.
So support, marketing and accounting finally use the same customer record — in 27 languages, in 20 currencies, GDPR-compliant, on secure servers worldwide, on desktop and in the mobile app.
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