Publish the kinds of appointment you offer and let customers pick a free time themselves. IDup shows only the times that are genuinely free, confirms to both sides with a calendar file and sends a reminder before the day.
Arranging an appointment by hand costs far more than it looks. Three messages to suggest a time, one to correct it, one to confirm, and sometimes a phone call because the last message was never read. For a business that arranges appointments all day, that is a job in itself.
Online booking removes the negotiation. You describe once what kinds of appointment you offer and how long each of them takes. From then on the customer sees the times that are really free and chooses one, which is faster for them and free of effort for you.
Because the booking writes straight into the calendar, the two things that usually go wrong cannot happen. A slot that has just been taken is no longer offered, and a confirmed appointment is in the calendar of both sides immediately, with a reminder before the day so that fewer people forget.
All in IDup — one login, no silos.
Set the length, the place, the description and who the appointment is with for every kind of appointment you offer. A first consultation, a site visit and a short call are different things, and treating them differently is what makes the offered times sensible.
Availability is read from the calendar that is already being used, so times that are occupied are never shown. That removes the double booking, which is the single failure that damages trust in online booking faster than anything else.
Customer and company receive the appointment as a standard calendar file, so it lands in whatever calendar each of them uses. If the appointment is cancelled, the cancellation is sent the same way instead of leaving an orphan entry behind.
A reminder goes out before the appointment. This is the cheapest improvement available to any business that takes appointments, because the cost of somebody simply forgetting is an empty slot that can no longer be sold.
The customer who wants an appointment rarely wants one at a convenient moment. They think of it in the evening, at the weekend, or in the ten minutes between two other things — which is exactly when nobody is answering the phone.
If the only way to book is to reach a person, a share of those customers never come back to it. They do not complain and they do not tell you; they simply go to whoever answered first.
A booking page is available in all the hours you are not. That is the whole argument, and it is usually worth more than any improvement to the appointments you already have.
Length, place, description and who the appointment is with — defined once per kind of appointment.
Only free times are shown, so the choice is always one that actually works.
Both sides receive the appointment as a calendar file, and a reminder follows before the day.
A booking is only half useful if it lives in a calendar and nowhere else. The value appears when the appointment is attached to the customer, so that the history, the documents and the invoice sit next to it.
In IDup the booked appointment is part of the same system as the customer record, the messages, the hours and the invoice. Somebody preparing for the appointment sees everything that came before it, and after the appointment the work recorded against it can be billed without anyone retyping a date.
For connected people it goes one step further: the appointment also appears in their own account, and they can accept or decline it there, so both sides know where they stand without another exchange of messages.
One login, ein Preis – keine versteckten Zusatzkosten.
Yes. Availability comes from the calendar in use, so anything already booked, blocked or outside your working times is simply not shown.
A confirmation with a standard calendar file, so the appointment lands in the calendar they already use. A cancellation is sent the same way.
Yes, a reminder is sent before the appointment, which measurably reduces the number of people who forget.
Yes. Each type has its own length, place and description, so a short call and a full consultation are offered as different things.
For a connected customer the appointment also appears in their own free account, where they can accept or decline. The confirmation by email with a calendar file works either way.
Yes. Booking works in a normal mobile browser, and connected people also receive a push message about the appointment.
Start free — the entire IDup platform in one login.
Copyright © 2026 - IDup. All rights Reserved.
