AI call logs and voice
Calls handled or logged by AI, and where to read them back.
A call that leaves no trace is the one piece of customer history that is always missing. These areas record it.
Step by step
- Open AI & analytics → AI call logs to see the calls the AI lead manager handled.
- Open a call to read its record and what came of it.
- Use Communication → Call logs for the general call list, independent of AI.
- Connect a telephony provider in its settings if you want calls to appear automatically.
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Nothing is tracked — the buttons only open a message so you can tell us what was missing.
