Documents & files

The document vault

One place for the company's documents, with custom fields so they can be found again.

Last updated 22 September 2026 · More in Documents & files

A shared drive is storage. A document area is storage plus the information about each file that makes it findable in two years.

Where to find itDocuments / files → Documents.

Step by step

  1. Open Documents / files → Documents → Document management.
  2. Upload a file, or create the record first and attach it.
  3. Fill in what makes it findable — the customer, the project, the date it relates to, the type.
  4. Define the fields you need once under Settings; every later document then offers them.
  5. Search by those fields rather than by filename.

Files attached to records

A file attached to an invoice, a project, a ticket or a customer stays with that record. The document area is for the documents that belong to the company rather than to one transaction.

Related areas

  • File saver — quick storage without the record structure.
  • Spreadsheet online — spreadsheets edited inside the workspace.
  • Automation / workflows → Utilities → Media — the image and media library.
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