Webhooks and connecting other systems

A webhook is the cheapest integration there is: IDup calls your URL when something happens, and you do what you like with it.

Step by step

1. Open Automation / workflows → Webhooks → Webhooks and add an endpoint.
2. Choose the events it should receive.
3. Secure it: the receiving side should verify the request rather than trusting any caller.
4. Trigger the event once and check Log history — it records what was sent and what came back.
5. Webhooks cron holds the scheduling side.

GraphQL

Automation / workflows → GraphQL → Token issues a token for the GraphQL interface, and Documentation links the reference. Use it when a caller needs to ask for exactly the fields it wants rather than a fixed shape.

The other integrations

• E-commerce / integrations — WooCommerce, Shopify, and the domain manager.
• API in the sidebar — see API keys and the API.
• Customer API — the customer-facing interface with its own settings.

When something does not arrive

1. Check the log first. It distinguishes “not sent” from “sent and refused”.
2. A 4xx in the log is your endpoint rejecting it; a timeout is your endpoint being slow.
3. Retry after fixing the receiver — events are not lost silently.