Marketing & campaigns

Newsletters and bulk e-mail

Send a newsletter, keep the templates, and respect the people who unsubscribed.

Last updated 22 September 2026 · More in Marketing & campaigns

A newsletter is a list, a template and a send. MailFlow holds all three plus the one thing people forget: who asked not to receive it.

Where to find itMarketing → MailFlow.

Step by step

  1. Open Marketing → MailFlow → Templates and build the layout once.
  2. Create the mailing under Newsletter and choose who it goes to.
  3. Send it, or schedule it.
  4. History keeps what was sent and when.
  5. Unsubscribed e-mails is the suppression list. It is applied automatically — an address on it is not written to again.

E-mail templates for the system's own mail

E-mail template in the sidebar is a different area: it is the mail IDup itself sends — invoices, reminders, ticket replies, invitations. See E-mail templates.

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