Notification preferences for all of IDup
One page decides which notifications reach you, by app push, web push and e-mail.
IDup is several parts behind one login, and each used to decide on its own when to write to you. One page now decides. It is the same in the web and in the app.
Step by step
- Open Notifications. The tab My settings is yours alone.
- The events are grouped by area: for example Tasks & projects, CRM & leads, Appointments, Support, Approvals, Time tracking & absences, Payments & invoices, Shop, Chat & inbox, AI Studio and Notes.
- Each event has a switch per channel: App push, Web push and E-mail. A dash means the channel does not exist for that event.
- Use the switch in an area header, or All on and All off for a column. Your choice per event stays saved underneath.
- For some events set the Scope: Only when it concerns me or Everything in my team.
Do not disturb
Set Quiet hours with From and To. You can add At the weekend (Saturday and Sunday) and Automatically during approved absence. During that time IDup holds back app push and web push and delivers one combined message afterwards.
Urgent messages always come through: security, a locked account and an overdue mandatory approval.
Daily summary
Under Daily summary choose the time and the areas. You then get one e-mail a day instead of single e-mails. If there is nothing, no e-mail is sent.
Test and web push
Use Test app push, Test web push or Test e-mail to check delivery. To receive web push, select Turn on web push in this browser. If the browser blocks it, allow notifications in the browser settings.
Company defaults
Administrators have a second tab, Company defaults. It sets defaults for new employees and can make single messages mandatory, shown as Set by your company. Existing settings of employees stay unchanged.
Nothing is tracked — the buttons only open a message so you can tell us what was missing.
Related articles
- Switch push notifications on or off, by category Connect your team & customers
- Signed-in devices Account, security & privacy
- My calendar: your own appointments and reminders Connect your team & customers
- Change or reset your password Account, security & privacy
- Sign in once, sign out once Account, security & privacy
- The audit log Account, security & privacy

