Connect your team & customers

Switch push notifications on or off, by category

Push is not one switch. In the app you turn off single categories without losing the rest.

Last updated 21 October 2026 · More in Connect your team & customers

When a channel is mostly noise, people mute it, and then the one urgent message is lost too. So IDup lets each person keep only the notifications that are useful to them.

Where to find itIn the app: Push notifications in the settings. On the web: Central → Notifications.

If you are a connected person

You are an employee or a contact of a company. The push settings in the app work like this.

  1. Open the push settings. The screen shows whether notifications are allowed on this device and Registered devices.
  2. The switch Receive push notifications is the master switch for this account.
  3. Under Notify me about turn off the categories you do not want.
  4. Select Send test notification to check that the phone receives one.

These categories reach connected people:

  • Messages from your company
  • Appointment reminders, appointments a company arranged with you
  • My appointments, reminders for your own calendar
  • Hours approval, the decision on hours you recorded
  • Invoices and quotes, those addressed to you
  • Project updates, when a project of yours changes status
  • Your order updates, when an order of yours changes status
  • Taxes and Fiduciary services, for customers of a tax advisor or trustee

Other notifications catches anything that belongs to no category. It is off by default.

Two names that look alikeFor an employee, Invoices and quotes means the billing of the company. For a customer, the same words mean invoices and quotes addressed to them. Projects and Project updates work the same way.

If you work in a company

Employees have a richer page with a column for app push, web push and e-mail per event, quiet hours and a daily summary. It is described in Notification preferences for all of IDup.

The bell in IDup is always on. Messages about security and your account always arrive.

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