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Connect your team & customers

Invite an employee or a customer, give them a free private account, chat, appointments, hours and push categories.

11 articles

Every guide in this category, in reading order.

What IDup connections are A connection links a person to your company inside IDup — and gives them a free…
Invite a customer or an employee Inviting is a tick box next to the person, not a separate process — and nobody…
Your free private account When a company invites you, the account you get is yours — free, with no time…
One password for your IDup account and your employee access If you have an IDup account and an active connection to a company, the same password…
Messages between a company and a connected person One thread per person, with attachments, read status and a clear rule about who may write.
Appointments with connected people An appointment you arrange lands in the other person's own calendar, and they can accept or…
Let connected people book an appointment themselves You define what can be booked and when; they pick a free slot without writing to…
Record and approve working hours A connected employee starts a timer or adds an entry; you approve or reject it. The…
Switch push notifications on or off, by category Push in IDup is not one switch. There are twenty-one categories, each of which you can…
Tell a customer when a project moves Change a project's status and the customer gets it on their phone — with the old…
Keep a customer posted on their order Every status change sends a push and an e-mail, and the customer sees the whole history,…

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Connect your team & customers

11 articles

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