Connect your team & customers

Record and approve working hours

A connected employee starts a timer or adds an entry. You approve or reject it.

Last updated 21 October 2026 · More in Connect your team & customers

Hours are recorded by the person and decided by the company. Both halves are in IDup, so there is no spreadsheet in the middle.

Recorded time belongs to the company the work was done for, not to the person's private account. The private account shows it. It does not own it.

Where to find itCompany side: Time tracking → Team. The older menu item Hours opens it. Person side: My hours in the app and in the private account.

Step by step

  1. The person opens My hours and starts the timer, or chooses Add manually.
  2. A manual entry needs a reason. The hint reads A reason is required for every manual entry. It was not measured.
  3. When the timer is stopped, the entry is awaiting approval.
  4. On the company side the list shows For approval. Select Approve or Reject.
  5. A rejection asks for a Reason for rejection. The person sees it.
  6. The person is notified either way: … has approved your hours or … has rejected your hours.

Rules the system enforces

  • One running timer per person. Starting a second one is refused: A timer is already running.
  • You cannot approve your own hours.
  • An entry that has been decided cannot be decided again.
  • A timer left running is stopped automatically at a maximum duration, and the reason is recorded.
  • If the connection to the company ends, a running timer is stopped automatically and says so.

Time tracking for the whole team

The same hours feed the company's time tracking. There are the tabs My time, My week, Team, Absences, Working time models, Reports and Settings. Time from the time clock, the task timer and work reports is counted once, never twice. See Time tracking: clock in, clock out and correct.

For payroll there is Payroll export (CSV) and Payroll export (Excel), with templates for bexio and Abacus.

Two rights, not one

Seeing hours and deciding on them are separate permissions. A team lead can look without approving. An office manager can approve without browsing everybody's week.

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