Employee app and free customer app
One app for the company, its employees and its customers. Customers use it free of charge.
IDup has one app for three groups of people: the company, its employees and its customers. The pricing pages list it as App for company, staff & customers – included. In the private plans it is the app for the whole family.
Employees
- An employee needs a login. Each plan includes 1 login (Admin). Each additional employee costs 29 USD per month.
- The employee sees the menu that fits their rights and their plan.
- Employees record hours, scan receipts, answer customers and see appointments.
Invite an employee under Central → Team and tick Invite to the IDup app. See Invite a customer or an employee.
Customers
- The customer app is free for the customer and for the company. It is not an extra item on your plan.
- Customers and contacts do not use up an employee login.
- The customer sees only what concerns them. See The app if you are a customer.
Examples
- Property management: tenants report damage with a photo and get the answer in the chat.
- Tax advisors and trustees: customers upload receipts and approve.
- Construction: fitters record hours, and customers sign a quote online.
- Health: appointments are booked online and a reminder follows.
- Hospitality: guests book online and chat.
Your plan in the app
The account menu of the app shows your plan, its state and the date. It also offers your usage. A note appears when a payment is open.
Prices, plan changes and purchases are not shown in the app. Do this on the web under My subscription.
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