Shop & orders

Sell subscriptions in your shop

Offer a product as a subscription, let customers pause or cancel in their account, and follow every charge as an invoice.

Last updated 21 October 2026 · More in Shop & orders

A subscription is a way to buy, not a separate shop. Every product can be sold once, as a subscription, or both. Customers pay by card and are charged automatically.

Where to find itSales & Shop → Online Store → Subscriptions for your running subscriptions. The settings are in the product, under purchase options.

Offer a subscription

  1. Open the product in Products & Services. Under purchase options choose Subscription.
  2. Set the interval (week, month or year), a subscription discount in percent, a free trial in days, a minimum term and a notice period.
  3. Save. The product page now shows the choice between Buy once and As subscription.
Needs StripeSubscriptions need a Stripe connection in Payments, either with your own keys or with Connect with Stripe. Without it the subscription option is not offered.

What your customers can do

In their account customers can pause, skip the next charge, change the quantity or interval, cancel, change the card and download invoices. A cancellation respects the notice period and the minimum term. A higher quantity is charged pro rata at once.

What you see

Online Store → Subscriptions shows active, new and cancelled subscriptions and the monthly recurring revenue. You can pause and resume a subscription there. Each charge creates one invoice, one payment and one new order.

If a charge fails

Stripe tries again by itself. The customer gets one email with the button Update card. After the card is updated, the open charge is paid at once.

Billing in general is in Subscriptions and recurring billing.

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