Getting started

Set your language

IDup follows the language on your profile, and on the sign-in page it follows your browser. You can change both at any time.

Last updated 21 October 2026 · More in Getting started

IDup is translated into 30 languages. The language you see belongs to your account, not to the browser you happen to use. It follows you from device to device.

On the sign-in page

The sign-in page first uses the language you picked there. If you picked none, it uses your browser or phone language when IDup offers it. Otherwise it shows English. Each language appears in its own script in the list.

Step by step

  1. Open the profile card at the top of the sidebar.
  2. Choose Language and pick yours. You can also set it on your own profile.
  3. Menus, buttons, dialogs, the footer, the country names and the status names switch to it.
  4. E-mails and push messages you receive come in your language. E-mails you cause for others come in the language of the person who receives them.

In the app

  1. Open the settings area of the app.
  2. Choose the language. The app applies it right away.

Good to know

  • Customers set the language of their portal on their own contact record. Changing yours does not change theirs.
  • What you type yourself, such as a customer name, an invoice line or a note, is never translated.
  • The names of custom fields and the labels of their dropdown options are translated. The saved value stays the same.
  • Date, time and number format are a separate setting. See Date, time and number format.
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