Getting started

Set your language

IDup follows the language on your profile, and the app follows the phone — both can be changed at any time.

Last updated 22 September 2026 · More in Getting started

IDup is translated into a long list of languages. Which one you see is a property of your account, not of the browser you happen to be using, so it follows you from device to device.

Step by step

  1. Open your own profile from the top bar of the workspace.
  2. Set the language field to the one you want and save.
  3. The sidebar, the forms and the system e-mails you receive all switch to it — e-mails are sent in the language of the person receiving them, not the sender's.

In the app

  1. Open the settings area of the app.
  2. Choose the language. The app applies it immediately, without a restart.

Two things worth knowing

  • Your customers' portal language is theirs to set, on their own contact record. Changing yours does not change theirs.
  • Content you typed yourself — a customer name, an invoice line, a note — is never translated. Only the interface is.
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