Operations & industry tools

Service management

Services, subscription services, service orders and their contracts.

Last updated 22 September 2026 · More in Operations & industry tools

A service is not a product with a different name. It has a term, a scope and often an addendum, and this area holds all three.

Where to find itServices in the sidebar.

Step by step

  1. Open Services → Services and define what you deliver, with Products for the goods that go with it.
  2. Define recurring services under Subscription services.
  3. Record each engagement as an Order.
  4. Keep the Contracts that govern them, and record changes as a Contract addendum rather than editing the original.
  5. Settings holds the categories and defaults.
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