Operations & industry tools

Workshops and repair jobs

Devices, technicians, repair jobs and inspections for a workshop.

Last updated 21 October 2026 · More in Operations & industry tools

A repair business lives on knowing which device is where and what has been agreed. That is what a repair job record is.

Where to find itOperations → Workshop & repairs

Step by step

  1. Open Operations → Workshop & repairs → Workshops and Branches to set up your locations.
  2. Add your Technicians and the Labour Products you charge for.
  3. Record each device that comes in under Devices.
  4. Create the repair job under Repair Jobs against it, with what is wrong and what was agreed.
  5. Use Inspections where a check has to be documented.

Dashboard shows what is open. Settings holds categories, intervals, holidays, prefixes, custom fields, inspection templates and permissions.

Visits at the customerFor jobs where staff work at the customer, see Jobs and work reports.
Area missing from the menu?An administrator can show or hide areas under Operations → Show or hide areas. This only changes the menu, not your data. Areas that are not part of your plan are marked as such there.
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